One of the major reasons why industries collapse is integrity breach, even by the smallest players in the industry. Therefore, at no time should companies tolerate actions that breach integrity of the industry. Following this line of reason, Securus recently made a press release that concentrated on all the major wrongdoings of GTL, a player in their industry.
When making his statement, Richard Smith, the Chief Executive Securus seemed to be highly disgusted by the actions of GTL. More so, because this is not the first time GTL has had to be publicly shamed so that they could improve their ethical standards. It all started in the year 1998 when GTL was first investigated and charged with integrity breach that had seen their customers suffers for years.
Up until now GTL has not been willing to change. Perhaps, the reason why Securus felt the need to readdress the issue. Securus feels that innocent clients should not suffer as companies to reap profits off of them.
For many years, GTL has been overcharging their customers. The customers who are unsuspecting, and even if they are, they have nowhere else to turn to, continue to enrich the company due to their desperateness. GTL has taken total advantage, going to an extent of double charging transactions and adding call time so that customers can pay more than they have really consumed. It is hoped that GTL will learn their lesson and up their ethical standards. Otherwise, Securus has threatened to continue making releases on their wrongdoings until they do.
A Brief on Securus
Securus is one of the leading technology solutions providers in North America. The company is based in Dallas, Texas. They serve a total of 48 states and over 3400 correctional facilities.