Busy executives have no time for house chores. After work, all that is on their minds is a meal, a shower, and good rest. The demand for home cleaning services has therefore been on the rise, as more people need help cleaning their homes.
Handy, a home cleaning service connects individuals looking for household services with top-quality professionals. Umang Dia and Oisin Hanrahan founded this company in 2012. Their aim was to bridge the gap in the market for effective and trustworthy professionals to do household chores.
By 2014, Handy was grossing $1 million a week in bookings. These bookings come both from new and existing customers. Handy has hired 50 employees, and over 10,000 freelancers. Every employee goes through a thorough vetting process and has a background check. Handy makes sure that the professionals who they send to homes are experienced and friendly.
To expand its reach on the West Coast., Handy purchased Exec, a West Coast cleaning company, in January 2014. In December 2015, Handy secured $50 million from Fidelity Investments, and previous investors TPG Growth, Highland Capital, General Catalyst, and Resolution Growth. This capital was to fund an aggressive expansion plan that involved doubling the number of cities where Handy is in operation.
Handy.com, being a market leader in household cleaning services, has made communication with the customer much easier. The introduction of the Handy app gives customers the liberty of booking cleaners, handymen, plumbers and other service providers from their mobile phone. This booking service, which takes only 60 seconds, guarantees next-day availability. If one is not happy with the services provided, Handy gives a 100% money-back guarantee.
Diversification is the key to business growth. Handy has recently diversified into furniture delivery and assembly, under the brand name Handy Delivery. This furniture is available on the Handy website. Customers can make their orders, have the furniture delivered and assembled for a flat fee starting from $49.
Handy’s services are currently available in 28 cities in the United States (https://www.handy.com/cleaning-services/new-york), two cities in Canada and London. This company generates 85% of its revenue from cleaning services, proving that this industry has potential. Handy’s method of connecting the consumer and the service professional through their mobile app turned out to be a success.
For busy executives and young professionals who have no time for household chores, Handy has the solutions. Download the app and make the booking. Handy does the rest.